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Newsletter January 20: Keep an Eye on Your Auctions

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piwakawaka
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Newsletter January 20: Keep an Eye on Your Auctions

Post by piwakawaka » January 20th, 2020, 3:07 am

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January 2020
Year 6, Issue 3

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Hello, Readers.

8.3 has officially launched, and unfortunately it has not been without hiccups: the shiny new auction house has come along with some very worrying luggage. One major bug that is affecting people causes folk to not receive mail on sold items. You can see the full post (as of Friday evening) in our news segment. If you use the auction house a lot it's worth following the bug thread to follow any progress squashing the bugs. As of writing this, the latest update can be found here, reassuring everyone that nothing has been lost as a result of the issue. While it will take a few days for Blizzard to be able to fix the issue, any mail affected by the issue will not be subject to the normal mail expiry. Once the issue is resolved and the mail is visible and interactable, the expiry countdown will begin.

I hope you all have a good week.


Piwakawaka.

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piwakawaka
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Re: Newsletter January 20: Keep an Eye on Your Auctions

Post by piwakawaka » January 20th, 2020, 3:08 am

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Purchase a 6 Month Subscription and Get a New Mount!
Introducing the brand-new Squeakers, the Trickster* mount—now available to add to your collection! This clever new addition can be purchased in-game or from the Blizzard Shop; you can also get it free for a limited time** when you purchase a 6 Month subscription to World of Warcraft.
Stir Up Some Trouble

It’s not quite certain where Squeakers found his incredible wings of jade. Perhaps he outwitted the Jade Serpent herself. Now Azeroth’s first flying rat is ready to set out and spread mischief wherever he goes!

You can find out more about this deal here.
Auction House Issues Update on 1/16/2020 at 19:00 PST

Here are some additional issues that we have identified and are actively investigating:
  • When items are returned in the mail from the Auction House, it can incorrectly contain more stacks than the displayed maximum of 16. This makes it look like some items are not being delivered. You will know if you are experiencing this if a mail appears empty but can’t be deleted.
    • To retrieve the missing items in this scenario, take out all 16 of the displayed stacks, then close and reopen the mailbox to see the rest (you may need to repeat this several times).
  • If a character buys commodities in high quantities, they may not be able to access their mail.
  • The favorites list is not saving properly.
  • We have resolved some of the issues causing the “Internal Auction Error” to pop up, but it is still occurring and we are continuing to look into it.


We’re aware of and working on a number of issues with the new Auction House:
  • The Upgrades Only filter can show some wands and shields that are not upgrades.
  • While selling certain items, non-related pets will sometimes appear in the list of current auctions.
  • Players are sometimes unable to buy out an auction in which they are the highest bidder.
  • Sold auction rows can disappear from the Auctions tab.
  • Sold auction rows can display the wrong quantity sold.
  • There is no chat notification when an auction sells.
  • The Uncollected filter can show owned battle pets.
  • While selling a caged pet, the price columns are misaligned in the list of current auctions.
  • Some players have experienced attempting to cancel an auction that has bids enabled, but no bids yet, and receiving an incorrect warning that they will be charged an extra 5% penalty. This penalty message is only meant to be shown if there’s an active bid on your auction. If there is not an active bid, you can safely proceed with canceling, and the penalty won’t be applied.
We’ll continue to investigate all of the above and develop fixes wherever possible. If you’re experiencing any issue with the new Auction House, we suggest you first disable your addons and try again.

Thank you!
Kaivax
Community Manager

CLICK HERE TO STAY UP TO DATE ON AUCTION HOUSE ISSUES



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piwakawaka
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Re: Newsletter January 20: Keep an Eye on Your Auctions

Post by piwakawaka » January 20th, 2020, 3:09 am

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piwakawaka
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Re: Newsletter January 20: Keep an Eye on Your Auctions

Post by piwakawaka » January 20th, 2020, 3:10 am

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Thank You
Thank you to everyone to contributed to this week's newsletter!

Piwakawaka (editor/contributor)
Jedikitten (formatting/contributor)
Sandwalker (copy editor/contributor)
Wakamaru (contributor)

A special 'Thank You' to Wakamaru for creating this week's Pawprint Press header!
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